Vodafone Shared Services Budapest

Parent company: Vodafone Group Plc

Industry: Telecommunications

Location: Budapest, Miskolc, Hungary

Established: 2007

Company size: 1600

Web: www.vodafone.com

About the company

Vodafone Group Plc is the world's leading mobile telecommunications company. The Group's mobile subsidiaries operate under the brand name 'Vodafone'. In the United States the Group's associated undertaking operates as Verizon Wireless. During the last two financial years, the Group has also entered into arrangements with network operators in countries where the Group does not hold an equity stake. Under the terms of these Partner Network Agreements, the Group and its partner networks co-operate in the development and marketing of global services under dual brand logos.

Vodafone Shared Services Budapest (used to be known as Vodafone Operations Centre Hungary) provides finance, accounting, payroll, procurement, helpdesk, technical support IT and HR services to the European subisidiaries of Vodafone Group. Today the Shared Service Center employs more than 1,500 highly skilled professionals which makes it one of the largest SSC'c in Hungary.

Key functions

  • IT Service Desk
  • Service Desk
  • Business Tax & Accounting Services
  • HR Services
  • Operational excellence
  • Database management
  • Procurement
  • Business Administration
  • Payroll management
  • IT Services
  • Financial Services
  • Customer service

SSC Heroes ScorecardOverall score: 6.3

Career opportunities
(30 ratings)
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Work-life balance
(27 ratings)
Comp & benefits
(27 ratings)
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Food & drinks
(26 ratings)

How to get there

Address: 1087 - Budapest, Hungária körút 40-44.

Public transport:
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72, 73, 74, 75, 76, 77, 78, 79, 80, 80A
5,7, 7E, 8, 8A, 20E, 30, 30A, 80, 80A, 95, 107, 112, 130, 133, 178, 230, 233, 239
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So far: 12 reviews and 247 ratings

Career opportunities

What does it take to move forward to the next position, and how do you evaluate the time and effort necessary? Are you given the opportunity for promotion? Are the criteria objective and fair?


How do you see the management's vision, competency and professionalism in what they do? How do you evaluate decision-making and other management functions and processes?


Do you have state-of-the-art technology to work with? How would you described the software and hardware used in your position? Do you have complete and integrated systems to work with or it’s a selection of independent softwares?

Work-life balance

In what ways does your company support your personal well-being? Can you work from home? Are they flexible with taking days off? Do they take family commitments such as childbirths and other occasions into consideration?

Comp & benefits

Are you happy with the salary your position is offering? What benefits can you expect from your company? Do you get dining, clothing, personal training, and health insurance or other allowances?


How would you comment on the working environment your company provides? Do you work in an open-office or you have office rooms? Are you happy with your workstation? Is your office situated in a good neighborhood?


Is it easy to get to the office? What ways of transportation are available? Do you have showers in case you wanted to cycle to the office?


Is it fun to work for your company? Do they promote team-work and an enjoyable atmosphere? Are there any team-buildings, parties, company days and other events?

Food & drinks

What options do you have if you get hungry? How is the quality of the food available in your office building? Are you happy with the prices and the variety?

What do you say?


2017-08-28, 14:02

I've never got passed the chaotic interview process, so I can only describe what happened there. It occurred through three rounds of trial assignments and multiple interviews over several weeks, which culminated in a job offer one grade higher than I'd originally applied for. Finally, I had a video conference with a regional director (after my future supervisor and I already discussed salary and I was shown where I was going to work), which followed by a quick succession of rescinding their job offer. I can only congratulate this company for their idiotic and illogical candidate selection process. If it is any indicator of their business environment, people with any sense should block them on their profile from all job boards, which I promptly did after my experience with vodafone.


2015-03-21, 17:05

A friend of mine received an official offer and after 1 week they withdrew it without any logical reason and not giving any feedback. My friend was involved in a 2 months recruitment process and assessed by six different people of their organization. Is this correct??!! Of course my friend resigned from his current work, so at the end, thanks to this Vodafone reliability and total unprofessionality, he remained unemployed!! They did not ask any permission, as required by the law (I had this process when hired by TeleNor), for making any background check, so there is no reason behind this decision, so i strongly agree with what posted below by HAMI!


2014-10-25, 21:09

MARIA.k. I applied for TL position, had 1 interview with the center manager, an HR partner and with a Scottish guy. they never replied to me but they did invited me 3 times for 1-1,5 hrs each time....... I know several people in AP and Bid management leaving ......... Glad that you are enjoying working there. best of luck

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