BP Global Business Services Europe
The world has an ever-increasing demand for energy, and BP discovers, develops and delivers oil and gas across the globe. They are capturing existing sources while enhancing the potential of renewable and alternative energy. By making the most of our world-class assets and investing in new technologies. Global Business Services Europe is part of Global Business Services (GBS) – a 4,500-people organization within BP that supports the downstream operations. Core areas include finance, customer service, mid and back office support for procurement, HR services and other functional support for customers. They opened the centre in 2009 and currently employ over 900 staff of 28 different nationalities in the Haller Gardens Offices. Even though the official language in the BSC is English, the colleagues do business in 7 more European languages, in a dynamic, multinational environment.
LOGISTICS - SUPPLY CHAIN / PROCUREMENT
Export administrator- Dutch speaking
Team / organisation unit description
The purpose of the role is to assure the export deliveries to the countries in scope for packed goods. Focus is mainly on primary distribution (IUS) and third party export customers (secondary distribution). This covers order entry and order processing in SAP, availability checks and allocation in coordination with Planning and Demand Managers, delivery planning and scheduling with the warehouse, freight forwarders and customers after the shipment. Further the preparation of the necessary export documents, invoicing and all correspondence with the customer. Solving daily logistic issues ( e.g. claims, customer requirements) with the warehouse, forwarders and plant is part of the Export Admin role. Export administrators are required to have a broad understanding of Customer Service processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels.
Tasks and activities
Experience in this profession
Additional requirements (certifications, special knowledge, software etc.)
What we offer