Citi Service Center
Citi was among the first international companies to establish a Service Center in Hungary in 2005. The Citi Service Center in Budapest has grown over the years from one stand-alone IT-function with 49 people to being amongst the largest service centers in Hungary. Today, close to 1,200 employees are providing services in various areas of Technology, Operations, Finance, Risk and Controls for Citi-entities in 55 countries in EMEA and for certain functions globally.
The Citi Service Center in Budapest is part of Citi, the leading global bank. Citi has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
The Citi Service Center in Budapest has a committed growth plan to hire 250 new employees in the next two years, by enhancing the service functions in the areas of Information Technology, Security, Technology Engineering and Markets Quantitative Analysis.
The site is a vibrant and dynamic place to work, 80 percent of the staff has a college/university degree and it has a well-balanced female-male composition. The team is not only committed to performing at high quality standards but they are very actively engaged in supporting the community.
Customer Service Advisor Level 1
ID and Access Management Administrator
Team / organisation unit description
Citi Shared Services Global ID Administration (CSS GIDA) is a true global organization; we provide information security administration to internal and external customers worldwide (NAM, EMEA, LATAM, ASPAC). Our services include but not limited to: user access maintenance-, password resets for Citi's applications and client support on different communication channels (e-mail, phone, and ticket management).
GIDA Budapest has more than 300 colleagues locally and around 1000 globally. There are plenty of opportunities for our workforce to develop in different areas and build a career within Citi.
Tasks and activities
What we offer
How can I apply
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