IT Operations

Company information

ExxonMobil BSC



Overall score:


Organization introduction

ExxonMobil is the world's largest publicly traded international oil and gas company, providing energy that helps underpin growing economies and improve living standards around the world. ExxonMobil uses innovation and technology to deliver energy to a growing world. We explore for, produce and sell crude oil, natural gas and petroleum products. Exxon Mobil Corporation operates a network of Business Support Centers around the world that support our global operations and customers and is seeking qualified candidates for the Business Support Center in Budapest. The Business Support Center was established in January 2004 under a new entity, ExxonMobil Business Support Center Hungary Ltd. As part of one of the world’s largest corporations, we serve the affiliates in multiple languages.

Job information

Business area



Technical Service Desk Agent Level 1



Job title

IT Operations

Team / organisation unit description

ExxonMobil is one of the world’s leading energy companies with more than a 100,000 employees and contractors located in over 50 countries around the world. Our large, in-house IT organization consists of 6,000 professionals supporting an array of business lines, plants, refineries, manufacturing sites, internal and external business partners.

Tasks and activities

  • Escalate problems to the relevant contacts
  • Ensure day-to-day backup & restore activities
  • Manage local operations part of the hardware physical installation
  • Manage local operations part of LAN and WAN problems
  • Give first line support any telephony related problems
  • Install and configure system and end-users software
  • Act as local Problem and Change Coordinator
  • Provide Custodianship for IT site assets incl. documentation
  • Follow-up of Helpdesk Incident-Tickets that require on-site action
  • To participate in maintenance change sessions
  • Act as local IT contact for users and IT Solution Center Coordinator / Technician on a rotating basis
  • Help users at their desk with all IT related problems
  • On-call duty required

What we offer

  • Provide numerous in-house and external technical training opportunities and support getting a number of industry certificates, continuing your higher education for an additional degree, or learning a new language
  • Provide flexible working conditions, have Working From Home opportunities and support a healthy work-life balance
  • Competitive compensation and benefit packages
  • Provide floating holidays, life insurance and many other benefits

Additional information


Junior team member


Permanent employee for indefinite time

Apply for this job

How can I apply

For more information and to apply, visit our website at Click here to apply: IT Operations