Italian Speaking Customer Service Agent

Company information

Kyäni Hungary Kft.

Location

Budapest

Overall score:

8.9

Organization introduction

Kyäni is an international company focusing on nutritional and skin care products worldwide. The company represents a fast growing business with great potential as the Wellness, Beauty and Nutrition Markets are one of the fastest growing industries in the world. Kyäni has been in business since 2005 and have seen steady growth since then.  The Budapest center is one of the European centers and was established in 2011. The office has become responsible for Customer Service for all European markets. 


Job information

Business area

CUSTOMER SERVICE

Profession

Customer Service Advisor Level 1

Location

Budapest

Job title

Italian Speaking Customer Service Agent


Team / organisation unit description

We are a fast-growing international company focusing on wellness and skincare products worldwide. We have been in business since 2005 and opened the Budapest office in 2011. Our spacious, modern, bright office now serves as the base of the European Customer Service team, and that's where you come into the picture. We would like to expand our multi-cultural, youthful Customer Service Team with an Italian speaking colleague.


Tasks and activities

  • Incoming and outgoing calls and e-mails: respond to inquiries and resolve problems, handling complaints
  • Liaising with Business Partners and customers, providing help and information
  • Liaising with warehouse and suppliers
  • Active participation and support on company events
  • Doing translations from time to time
  • Ad hoc tasks defined by the Customer Service Manager

Requirements

Language 1:

English

Level

Advanced


Language 2:

Italian

Level

Advanced


Qualification:

Secondary education


Experience in this profession

not required


Additional requirements (certifications, special knowledge, software etc.)

  • You are fluent in Italian AND English
  • You have strong written and oral communication skills
  • Your friends would say you are an awesome person (strong interpersonal skills, friendly and empathetic)
  • You have the ability to work in a multi-tasking and team-focused environment
  • You can prioritize and organize work, and adapt to a flexible schedule
  • You've spent just enough time on your computer to know the basics
  • You are self-motivated

What we offer

  • Competitive salary plus benefits
  • Enthusiastic, multilingual team
  • High-quality office environment
  • Innovative training and development programs

Additional information

Normal

Fresh graduate

Full-time

Permanent employee for indefinite time


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